Initial disclosure document

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an ‘Initial Disclosure Document’. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

What services do they provide?

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Whose product do we use?

As an Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services.

Do we charge for our services?

As a FCA registered organisation we rely purely on commission and a processing fee. A processing fee is for our services and is charged at point of order should it be applicable to the structure of the deal; this fee covers costs incurred by Leasing Made Easy Limited i.e. processing the order and lease agreement. Should we charge a processing fee this fee is payable once finance approval has been received and on signing of the order form.

We do not charge for any of our other broker-related services. If you order a vehicle, you will enter into a lease agreement with one of our partner finance providers/lenders. We are paid a commission by the supplying dealer, once the agreement is live. The commission we receive maybe pre-set but can vary and may impact the amount payable by the customer.

Who regulates us?

Leasing Made Easy Ltd is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 914244. You can verify this on the Financial Conduct Authority’s Register by visiting the Financial Conduct Authority’s website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082.

Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

If you have a complaint

Please visit our complaints procedure page.