Privacy policy
Privacy Policy
Privacy Policy – Leasing Made Easy Ltd
Effective Date: 08 September 2026
Controller: Leasing Made Easy Ltd
FCA Firm Reference Number: 914244
ICO Registration: ZA599485
Leasing Made Easy Ltd (“we”, “us”, “our”) is committed to protecting your personal data and ensuring fair outcomes in line with the Financial Conduct Authority (FCA) Consumer Duty, UK GDPR, and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, share, and protect your information.
1. Our Commitment to Consumer Duty & Data Protection
We apply the FCA Consumer Duty across all aspects of data handling:
Products & Services: We only collect data necessary to provide products that meet customer needs.
Price & Value: We ensure data‑driven decisions (e.g., affordability checks) are fair and proportionate.
Consumer Understanding: We communicate clearly and avoid jargon so you understand how your data is used.
Consumer Support: We provide accessible support, respect your rights, and handle complaints promptly.
We also follow strict internal standards set out in our Data Protection, Security & Retention Policy.
2. Personal Data We Collect Directly (Article 13 UK GDPR)
We may collect the following information when you interact with us:
Name, address, email, phone number
Date of birth and identification documents
Employment and income details
Bank details and financial information
Driving licence information
Vehicle and leasing details
Communications (emails, calls, complaints)
Technical data (IP address, cookies, device information)
We only collect what is necessary for the purpose it is used.
3. Personal Data We Obtain Indirectly (Article 14 UK GDPR)
We may receive personal data from:
Credit reference agencies
FCA‑regulated brokers and introducers
Public registers (DVLA, Companies House)
Social media platforms (e.g., LinkedIn)
Fraud prevention agencies
Vehicle suppliers and service partners
Third‑party IT and system providers
We will tell you what categories of data we have obtained and the source unless an exemption applies under Article 14(5).
4. Purposes and Lawful Bases for Processing
Purpose Lawful Basis
Assessing applications, onboarding, creditworthiness Contract; Legal obligation; Legitimate interests
Providing leasing services and managing your account Contract
Consumer Duty monitoring & vulnerability assessments Legal obligation; Legitimate interests
Complaints handling (FCA DISP) Legal obligation
Fraud prevention & AML checks Legal obligation; Legitimate interests
Marketing communications Consent; Legitimate interests
Business operations, audits, governance Legitimate interests
Compliance with our Data Protection & Retention Policy Legal obligation
Legitimate interests include responsible lending, fraud prevention, and efficient business operations.
5. Who We Share Your Data With
We may share your data with:
Credit reference agencies
Brokers and introducers
Vehicle suppliers, dealerships, and maintenance providers
IT and system providers
Payment processors
Professional advisers (legal, audit, compliance)
Regulators (FCA, ICO, HMRC)
Fraud prevention agencies
We never sell personal data.
6. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards such as:
UK adequacy regulations
Standard Contractual Clauses
Additional technical and organisational measures
7. Retention Periods (Aligned with Our Data Protection & Retention Policy)
We retain personal data only as long as necessary for the purpose collected:
Applications: 6 years
Contracts: Duration of agreement + 6 years
Complaints: 6 years from closure (FCA DISP)
Consumer Duty records: As required by FCA guidance
Financial records: 6 years (HMRC)
Marketing data: Until consent is withdrawn or data becomes inactive
Retention periods ensure compliance with legal, regulatory, and operational requirements.
8. Your Rights Under UK GDPR
You have the right to:
Access your data
Rectify inaccurate data
Request erasure
Restrict processing
Object to processing
Data portability
Withdraw consent (for marketing)
Complain to the ICO
Information Commissioner’s Office: www.ico.org.uk
9. Automated Decision‑Making & Profiling
We may use automated systems for:
Creditworthiness checks
Fraud detection
Affordability assessments
Where decisions have legal or significant effects, you may request human review.
10. If You Do Not Provide Personal Data
If required data is not provided, we may be unable to:
Assess your application
Provide leasing services
Comply with legal or regulatory obligations
11. Exemptions (Article 14(5))
We may not provide Article 14 information where:
You already have the information
It would involve disproportionate effort
It would seriously impair regulatory obligations
Law requires confidentiality
12. Contact Us
For any data protection queries:
Email: info@leasingmadeeasy.co.uk
Phone: 07484 353404
Address: 14 Acre Grove Much Hoole Preston PR4 4QD
How we use cookies
Cookies are small text files placed on your device to help our website function properly and to improve your browsing experience. When you visit our site, cookies allow us to understand how you use our pages, tailor content to your preferences, and ensure the website performs as expected. This aligns with our Consumer Duty commitment to provide clear, fair, and transparent information.
Types of Cookies We Use
Essential Cookies
These cookies are required for the website to operate. Without them, certain features may not function correctly.
Analytics & Performance Cookies
We use traffic log cookies to identify which pages are being visited and how users interact with the site. This helps us analyse website performance and make improvements based on customer needs, as described in your current policy .
All analytics data is used for statistical purposes and is removed once analysis is complete .
Preference Cookies
These cookies help tailor the website to your individual preferences by remembering information about your browsing behaviour, consistent with your existing wording .
What Cookies Do Not Do
Cookies do not give us access to your computer or any personal information beyond what you choose to share with us, as your current policy states clearly .
Managing Cookies
You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings to decline them if you prefer. Please note that disabling cookies may prevent you from taking full advantage of the website, which is already explained in your existing notice .
Links to Other Websites
If you follow links to external websites, please be aware that we do not control those sites and cannot be responsible for their privacy or cookie practices. You should exercise caution and look at the privacy statement applicable to the website in question.